Solved Windows 10 Cortana Not Working Issue

Cortana, the virtual assistant for Windows 10 is perhaps the most remarkable addition to this version of the Windows OS. However, sometime it may stop working altogether and that may decrease the performance of the system you are working on. If you are a Windows 10 user and your Cortana is not working, then you are at the right place for help. In this article, check out the detailed solutions to this problem and effective ways on how to fix it.

Solution 1: Restart Your PC

The first thing you need to perform once Cortana stops working is a simple restart. This solution may look trivial, but it’s worthy of mention here that a lot of users have been able to resolve their Cortana issue with just restarting their Windows 10 PC.

Solution 2: Check Your Region Settings

Cortana won’t work if it is not available in the region of the world you are working from. So, first verify that it is accessible within your region. If yes, then check the region settings on your computer by following these steps:

  1. Press Windows key + I together from your keyboard to open the Settings window.
  2. Click on Time and Language> Region and Language.
  3. Make sure that the settings are established for your region and language.
  4. Try reaccessing Cortana to see if it works.

Solution 3: Turn On Cortana

Cortana won’t function if it somehow gets disabled. In that case, you need to re-enable it and reset the microphone so that Cortana can hear you. Follow these steps to perform this action:

  1. Type Cortana in the Search box and select Cortana & Search Settings from the result list.
  2. Check that these options are turned On:
    • let Cortana respond to “Hey Cortana.”
    • Respond when anyone says “Hey Cortana.”
    • Use Cortana when my device is locked.

Solution 4: Set Up The Microphone

Cortana can’t hear you and thus can’t function if your microphone is not set correctly. So, you have to first set up the microphone on your Windows 10 computer.

  1. Type “set up a microphone” (without the quotes) in the Search box and select it from the list of results.
  2. In the speech wizard, click on set up the mic.
  3. On the set up your mic window, click Next.
  4. Next, you’ll see a prompt asking you to read a text from the screen so that your PC can recognize your voice. You have successfully set up your microphone.
  5. Now, go to the system tray and right-click on the volume icon. Select Recording Devices.
  6. Right-click on Microphone and select Set as Default Device.
  7. Click Apply and then OK to save the changes made. Now, restart your computer and try using Cortana.

Solution 5: Sign Out And Sign In To Your Microsoft Account

Cortana can’t function if there are some errors with your Microsoft account. So, you should try to fix it by signing out and again signing in.

To perform it, click on the Start button followed by the user icon and click on Sign Out. Sign in again using your Microsoft account and check if the issue resolves.

Solution 6: Check for Windows Updates

Sometimes, fixes for Cortana not working are included in the updates. So, try installing all the latest updates on your Windows 10 to resolve this issue.

Type Check for Updates in the Search window and click on the result with the same name. In the window that appears, click on Check for Updates and wait for windows to install them on your PC.

Restart your computer.

Solution 7: Restart Cortana

You can kill the Cortana process and then restart it to see if that fixes your issue. To restart the Cortana process:

Press Alt + Ctrl + Del keys from your keyboard to open the Task Manager. Go to the Properties tab and look for Cortana. Highlight it by clicking it one time and click on End Task. Restart your computer.

Solution 8: Disable Antivirus Program

This issue is known to be caused by some conflicts between Cortana and the antivirus you are using. Try disabling your antivirus temporarily and see if that fixes your problem.

Solution 9: Reinstall Cortana

Sometimes you need to reinstall Cortana to make it functional again. Follow these steps to reinstall Cortana:

  1. Press Windows key + X from your keyboard to open power user menu. Then press A. Click on Yes to open Powershell.
  2. Type the following command and press Enter.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Wait for the process to complete.

These are the solutions to try if Cortana is not working on your Windows 10 PC. Hope these solutions was helpful in resolving your queries.

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